1. Your clinic does not have a contract with Medflex or the schedule is not configured.
2. There ProDoctorovis no clinic where you work.
3. There are no appointments in the schedule
4. There is no schedule for this day
5. There is no additional information
6. The clinic's medical information system does not have the technical capability to transmit information about admission to the medical center
7. The patient has a local phone number.
8. The patient has an anonymous appointment
9. The patient refused to process personal data
10. Your clinic's module is disabled«Личный кабинет пациента»
1. Your clinic does not have a contract with Medflex or the schedule is not configured. 
In order for you to see your schedule in the Doctor's Medical Center, the clinic must have an agreement with the Medical Complex and schedule upload is configured. The clinic can also set up a patient appointment for you.
2. There ProDoctorovis no clinic where you work.
«Перейти на ПроДокторов»You will be redirected to the portal to log in to your personal account. After that, you can add the clinic as a place of work.
Follow the instructions on How to add a place of work on the portalProDoctorov.
3. There are no appointments in the schedule
It's possible that you have free recording cells, so the receptions are not displayed.
4. There is no schedule for this day
You may not have a schedule set up in the clinic's medical information system on a particular day.
5. There is no additional information
In the following cases, you will see an occupied cell at the doctor with the text«Нет дополнительной информации».
6. The clinic's medical information system does not have the technical capability to transmit information about admission to the medical center
7. The patient has a local phone number.
For example, 8 (861) 232-32-** — city phone number. If such a number is specified as the patient's phone number, the data on it will not be transferred to the doctor's schedule. The data is transmitted only by the patient's mobile number.
8. The patient has an anonymous appointment
If the patient has asked the clinic to activate the function«Анонимный приём», the data on it will not be transferred to the doctor's schedule and patient information will not appear.
9. The patient refused to process personal data
If the patient has asked the clinic to activate the function«Отказ от передачи персональных данных», the data will not be transmitted and patient information will not appear.
10. The clinic does not have the module enabled«Личный кабинет пациента»
Information about the appointment is not transmitted to the doctor's schedule if the clinic's module is disabled«Личный кабинет пациента».
Contact the clinic's representative so that the clinic can connect the module«Личный кабинет пациента».
After that, new entries in your schedule will be displayed with detailed information.
Important! Detailed information will not be available for the old records.
For more information about the Patient's Personal Account module in Medlock, see the article Patient's Personal Account.