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How to combine a double profile

If the clinic made a mistake when filling in the patient's details, a duplicate profile may appear.

You can combine such a profile with the correct one. All documents and appointment records in the profiles will be combined.

How to combine profiles

1. Log in to your family profile.

Вход в семейный профиль

2. Click on the three dots near the profile that you want to combine.

Выбор профиля для объединения

3. In the window that appears, select «Объединить профили».

Функция "Объединить профили" на экране

4. Select the profile you want to leave.

All the data of this profile is saved, including the questionnaire, documents and records.

Выбор профиля, который оставляем

Выбор профиля со статусом "Оставляем"

5. Select the profile you want to remove.

The profile profile will disappear, but all documents and records from it will remain in the combined profile.

Выбор профиля со статусом "Убираем"

6. Make sure that you have selected the correct one and click «Объединить».

Кнопка "Объединить" профили.

The combined profile will appear in the list «Семейный профиль».

Профили после объединения